If you paid a tenancy deposit and your landlord didn’t protect it in a government-approved scheme, you could be entitled to up to three times the value of your deposit in compensation.
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Whether your deposit wasn’t protected, you weren’t given the right information, or your deposit was returned late or unfairly deducted, we’ll fight to get you the justice and compensation you deserve, with no upfront costs. You are not alone. Just tell CEL.
Enquire nowLandlords must protect your deposit in a government-approved scheme within 30 days and provide you with key information about where it is held. If they fail to do this, you may have the right to make a claim against them. A tenancy deposit claim holds landlords accountable for breaking the rules and ensures your rights as a tenant are respected.
You may be eligible if:
This applies even if:
If your landlord didn’t protect your deposit properly, you may be entitled to compensation ranging from one to three times the value of your deposit. For example:
| Deposit Amount | Possible Compensation |
|---|---|
| £800 | £800 to £2,400 |
| £1,200 | £1,200 to £3,600 |
The exact amount depends on factors such as how long your deposit was unprotected and whether your landlord has committed repeat offences.
Enquire nowDon’t tolerate unsafe or unhealthy living conditions. Take action now and hold your landlord accountable. Start your claim.
We’ll assess your tenancy agreement, deposit paperwork, and communications to check if your rights have been breached.
If your landlord broke the rules, we’ll gather the evidence needed to make a strong legal claim on your behalf.
3. We fight for your compensation: We’ll negotiate with your landlord or take legal action if needed — always working to secure the best outcome for you.
Speak to our friendly team today. You are not alone, and you may have a case.
Yes. You can claim for unfair deductions or if your deposit wasn’t properly protected.
No. Legitimate claims shouldn’t negatively impact your ability to rent in the future.
No. We work on a no win, no fee basis, so you only pay if your claim is successful.
This varies depending on the case, but we always aim to secure compensation as quickly as possible once a claim is successful. We’ll keep you informed every step of the way.
Usually up to six years from the date your tenancy ended.
Evidence like tenancy agreements, photos, and communication helps but we may be able to guide you even if you if you no longer have this documentation.
We’ve taken on hundreds of landlords and letting agents across England and Wales, fighting relentlessly for tenant justice.
